Terms of Service

These Terms of Service ("Terms") form a binding agreement between you and ZENDIAC ("ZENDIAC," "we," "us," or "our") governing your access to and use of the website at www.zendiac.us, our astrology readings, and the products we sell (together, the "Services").

By visiting the Site, generating a reading, or placing an order, you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy. If you do not agree, please do not use the Services.

If you are using the Services on behalf of a business or other entity, you represent that you are authorized to accept these Terms for that entity.

ZENDIAC is an online store offering Western-astrology readings and natural stones and crystals matched to those readings. The Site is operated for customers in the United States.

To use the Services and place an order, you must:

• Be at least 18 years old, or the age of majority where you live;
• Provide accurate and complete information when you order;
• Use the Services only for lawful, personal, non-commercial purposes, unless we agree otherwise in writing.

The Services are not directed to children, and we do not knowingly allow anyone under 16 to use them. If you are between 16 and 18, you may use the Services only with the involvement of a parent or guardian.

ZENDIAC provides two connected things: astrology readings generated from the birth and transit details you choose to share, and natural-stone products we recommend based on those readings.

Astrology readings

Planet in Sign

How a planet expresses through the zodiac sign it occupies in your chart.

Planet in House

The area of life a planet is placed in, based on your birth time and location.

Transit

How the current movement of the planets relates to your chart at a given time.

Products

Each reading is paired with natural stones and crystals we believe sit closest to its traditional meaning. Products are described on their individual pages, including sourcing notes and care guidance. We may add, change, or discontinue readings and products at any time.

ZENDIAC's readings and stone recommendations are offered for reflection, interest, and enjoyment. We lay out, with care, what astrology has traditionally held and what stones have meant across history. We do not promise mystical cures, medical outcomes, or guaranteed results.

You use the astrology content, and act on it, at your own discretion.

You can browse readings and the Site without an account. Where an account or order profile is created, you are responsible for the information you provide and for keeping any credentials private.

You agree to:

• Give accurate contact, shipping, and payment information;
• Keep your login details, if any, confidential and not share them;
• Tell us promptly if you believe your account or order has been used without your permission.

You are responsible for activity that takes place through your account or orders, except to the extent it results from our own failure to keep the Services secure.

When you place an order, you make an offer to buy the selected products subject to these Terms. Your order is accepted when we send an order confirmation or ship the product; until then, we may decline or cancel it — for example, if an item is out of stock, a price is shown in error, or we suspect fraud.

Prices are shown in U.S. dollars and may change at any time before you order. Unless stated otherwise, prices do not include taxes and shipping, which are added at checkout where applicable.

Payment is handled by our third-party payment processors. By submitting payment, you represent that you are authorized to use the payment method, and you authorize the charge for your order total, including taxes and shipping. ZENDIAC does not store your full card details.

We ship to addresses in the regions shown at checkout. Estimated delivery is around 15 calendar days, with tracking provided; delivery times are estimates, not guarantees, and may be affected by carriers, customs, or events beyond our control.

Risk of loss and title for products pass to you on delivery to the carrier, unless the law where you live provides otherwise. If an order arrives damaged or incomplete, see Section 8 — we will make it right.

We stand behind what we send. If your order arrives damaged or incomplete, you may request a free return or exchange within 30 days of delivery. Contact us with your order number and a photo, and we will arrange a replacement or refund.

Where a refund is due, we issue it to your original payment method within a reasonable time after we receive the returned item or confirm the claim. This guarantee is in addition to any rights you have under applicable law.

Our products are made from natural stones and crystals. Because every piece is cut, sized, and set individually, color depth, clarity, translucency, and texture vary from piece to piece and from the photographs on the Site.

Raw and home stones keep more of their original texture and may look less uniform than polished jewelry. These characteristics are part of the material and are what make each piece unique; they are not faults.

Product images are illustrative. We take care to represent our products accurately, but we do not warrant that colors shown on your screen exactly match the item you receive.

The Site and its content — including the ZENDIAC name and branding, the reading texts, product descriptions, photographs, graphics, and the design and arrangement of the Site — are owned by ZENDIAC or its licensors and are protected by intellectual-property laws.

We grant you a limited, personal, non-exclusive, non-transferable, revocable license to view and use the Site and your readings for your own personal, non-commercial use. You may not copy, reproduce, republish, sell, or create derivative works from our content without our prior written permission, except as the law allows.

Historical sources, public-domain references, and third-party marks remain the property of their respective owners and are used for citation and identification only.

When using the Services, you agree not to:

• Break any applicable law, or infringe the rights of others;
• Copy, scrape, or harvest content or data from the Site except as permitted;
• Interfere with, disrupt, or attempt to gain unauthorized access to the Site, its systems, or other users' accounts;
• Introduce malware, or use bots or automated means to access the Site in a way that burdens it;
• Resell our products or readings, or use them commercially, without our written consent;
• Misrepresent your identity, or use the Services to defraud or harm anyone.

We may investigate and take appropriate action, including suspending or ending your access, if we reasonably believe you have broken these Terms.

If you submit a review, comment, photo, or other content to us or through the Site, you keep ownership of it, but you grant ZENDIAC a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and adapt that content in connection with the Services and our marketing.

You are responsible for the content you submit and confirm that you have the right to share it and that it is not unlawful, misleading, or infringing. We may remove content at our discretion.

If you send us feedback or suggestions, we may use them without restriction or obligation to you.

The Site relies on third-party services — such as our e-commerce platform, payment processors, and shipping carriers — and may link to outside websites, including source references cited in our readings.

We do not control third-party services or sites and are not responsible for their content, products, or practices. Your use of them is governed by their own terms and policies, and any dealings you have with them are between you and that third party.

The Services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, ZENDIAC disclaims all warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Site will be uninterrupted, error-free, or secure, that readings or recommendations will meet your expectations, or that any particular outcome will result from using the Services. As stated in Section 4, our astrology content is for reflection and enjoyment and is not professional advice.

Some jurisdictions do not allow certain warranty exclusions, so some of the above may not apply to you. Nothing in these Terms limits rights you have that cannot be limited under applicable law.

To the fullest extent permitted by law, ZENDIAC and its owners, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or goodwill, arising out of or related to your use of the Services.

To the fullest extent permitted by law, ZENDIAC's total liability for any claim relating to the Services will not exceed the greater of the amount you paid us for the order giving rise to the claim, or USD 100.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above may not apply to you.

You agree to indemnify and hold harmless ZENDIAC and its owners, employees, and suppliers from and against any claims, damages, losses, and reasonable costs (including legal fees) arising out of your misuse of the Services, your violation of these Terms, or your infringement of any law or third-party right.

These Terms are governed by the laws of the People's Republic of China, without regard to conflict-of-law rules, except where mandatory consumer-protection laws of your place of residence apply to you regardless.

Informal resolution first

If you have a concern, please contact us first — most issues can be resolved quickly and informally. You agree to try to resolve any dispute with us directly before starting a formal proceeding.

Where disputes are heard

Unless applicable law provides otherwise, any dispute that is not resolved informally will be submitted to the competent courts located in Huangpu District, Guangzhou, People's Republic of China, and you and ZENDIAC consent to their jurisdiction. This does not deprive you of the protection of any mandatory rights you have under the law where you live.

We may update these Terms from time to time to reflect changes in our Services or the law. When we do, we will revise the "Last updated" date above and, for material changes, provide a more prominent notice. Your continued use of the Services after an update means you accept the revised Terms.

We may change, suspend, or discontinue any part of the Services at any time. We may also suspend or end your access if you break these Terms or if we need to for legal or security reasons. Provisions that by their nature should survive — such as intellectual property, disclaimers, limitation of liability, and governing law — will survive termination.